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Accessing Services

Accessing AMAC Services: A Guide for Disability Service Providers

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Accessing AMAC Services: A Guide for Students

How would a student access AMAC services?

A student should contact the disability services provider at their registered institution. University System of Georgia eCore® students should contact the disability service provider at the institution to which they pay their tuition.

Disability Service Provider Contact Information for USG eCore® Institutions
Institution Contact Phone Fax Email
Georgia Southwestern State University Evelyn Oliver (229) 931-2661 (229) 931-2832 eoliver@gsw.edu
Georgia Highlands College Sheryl Ballenger (678) 872-8100 (678) 872-8013 sballenger@highlands.edu
Southern Polytechnic State University Deborah Shaw-Wingate (678) 915-7244 (678) 915-7913 dshaw@spsu.edu
University of West Georgia Ann Phillips (678) 839-6428 (678) 839-6429 aphillips@westga.edu
Valdosta State University Erin Salmon (229) 245-2498 (229) 245-2788 epsalmon@valdosta.edu
Columbus State University Joy Norman (706) 568-2330 (706) 569-3096 norman_joy@colstate.edu

The service provider will walk the student through accessing AMAC services. The student will need to provide the service provider with textbook information (i.e. title, author, ISBN, and edition).

The disability service provider will need to have the student sign off on an accommodation form which will be kept on file at the institution and a copy faxed to AMAC (706-369-5751). This form can be faxed or emailed to the student for their signature.

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How does the student get access to their books in alternative media (e-text)?

Books in e-text will have an email notification sent to the student, disability service provider, or both with instructions on how to download the book.

Books from Recording for the Blind & Dyslexic in CD format are typically mailed to the service provider who will give the CD to the student. University System of Georgia eCore® students may have the CD mailed directly to them.

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How does the student get training on assistive technology (reading software and hardware) which will give them access to their books on the computer or with a CD portable player?

Students can be trained by the disability service provider or can call the AMAC Toll-Free Technical Support Help Line at 866.418.2750. Students might want to check the AMAC website for up-coming trainings in their area. There is also an AMAC Student Guide that can be accessed or downloaded through the AMAC website.

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What does faculty do when notified that a student has a disability?

Faculty should refer the student to disability services, except for USG eCore® students, in which case faculty should have students contact the eCore® Advisor at the institution where they registered. The eCore® Advisors will provide direction to the student and communicate with the eCore® Administration Center, eCore® registrars, and the disability service office at the student's registered institution.

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